Frequently Asked Questions

No referral is needed. You can reach out to us directly, by phone, our contact form, or by stopping in, and we’ll guide you through every step from there.

Your first visit is a relaxed conversation. We’ll talk through what’s bringing you in, a bit of your history, and what you’re hoping for. There’s no test to pass, come exactly as you are.

Most new patients have a first visit within a week. If you’re in crisis, call or text 988 anytime, or tell us when you reach out and we’ll prioritize getting you in.

Yes. Secure video sessions are available for most services, so you can meet your clinician from wherever you feel most comfortable.

We accept all PPO insurance plans. We’ll verify your specific benefits before your first visit, no obligation.

Don’t let cost stop you from reaching out. We offer self-pay rates and sliding-scale options based on need. Let’s talk and find a way that works for you.

Absolutely. Share your plan details through our verify-insurance form and our team will confirm your coverage and out-of-pocket costs, then walk you through what to expect.

Partial hospitalization (PHP) is our most structured outpatient level, several hours a day, most days of the week. Intensive outpatient (IOP) is a step down, with fewer hours so you can balance work, school, or family. We match the level to your clinical needs and adjust as you progress.

It depends on your goals and the care you’re receiving. Some people work with us for a few weeks; others stay connected for months. We review your plan together regularly and step care up or down as you do.

When it helps and you want them to be, yes. Family therapy and education are part of how we work, healing is often stronger with the right people alongside you.

Yes. Our psychiatric providers offer medication evaluation and ongoing management, always coordinated with your therapy so your care stays connected.

Always. Everything you share is confidential and protected under HIPAA. Your care is your business, and we treat it that way.

If you or someone you love is in crisis, call or text 988 anytime for free, confidential support, 24/7. If there is immediate danger, go to your nearest emergency room.

Of course. The relationship matters, and finding the right fit is part of good care. Just let us know and we’ll help you make a change, no awkwardness, no judgment.